PanLover Refund Policy

Website: www.panlover.com
Last Updated: May 2026

Overview
At PanLover, customer satisfaction is important to us. If you experience any issues with your order, we will do our best to assist you fairly and quickly.
Refund Eligibility
Refunds or replacements may be offered for items that arrive damaged, defective, incorrect, or significantly different from what was ordered.
Refund Request Period
Customers must contact PanLover within 7 days of receiving their order to request a refund, exchange, or replacement.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please email support@panlover.com within 48 hours and include:
your order number
clear photos of the item
a description of the issue
Non-Refundable Items
For hygiene and safety reasons, certain items such as:
bikinis
underwear
earrings
custom-made products
may not qualify for refunds or exchanges unless they arrive damaged or incorrect.
Condition of Returned Items
Returned items must be:
unused
unwashed
in original condition
include original packaging where applicable
Refund Processing
Approved refunds may take 5–10 business days to reflect depending on your payment provider or bank.
Shipping Costs
Original shipping costs are generally non-refundable unless the return is due to an error by PanLover or a damaged product.
Order Cancellations
Orders may not always be cancelled once production or processing has started. Please contact support as soon as possible if you need assistance.
Contact
Email: support@panlover.com
Website: www.panlover.com